COVID-19 FAQ’s

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Q: What are symptoms of COVID-19? 
A: Fever, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea.

Q: I have a cough, shortness of breath, fever, or other COVID-related symptoms. What should I do?
A: Do not come to work. Call your supervisor to inform them that you are sick. Following that, call your primary care doctor or the Ohio Department of Health Hotline at 1-833-427-5634 and get their guidance on testing. Let your supervisor know immediately if you are getting tested for COVID. Our COVID team will contact you with next steps and to walk you through the return to work process. Do not return to work without approval from HR.

Q: What if I am undergoing testing for COVID-19?
A: Do not come to work, and call your supervisor immediately. Notify anyone who you have been in close contact with (within six feet as defined by the CDC), and quarantine yourself. Follow the direction of your healthcare provider as well.

Q: What if I was around someone who has tested positive or is undergoing testing and awaiting results?
A: Do not report to work if you have been around someone who has tested positive for COVID, or is currently undergoing testing and awaiting results. Report this information to your supervisor immediately, and wait for the COVID Team to contact you with further instructions. Do not return to work until you receive approval from Mid-City.

Q: What steps is Mid-City taking to prevent further spread of this virus?
A: Mid-City has created an internal COVID-19 Team, and we are working diligently to ensure we are taking precautions per CDC and State of Ohio Guidelines. This includes implementing the following practices and policies:

  • Stay home if you’re sick, report your sickness and symptoms to your supervisor, and await further direction from the COVID team. Per the CDC, symptomatic individuals cannot return to work until:
    • They receive a negative test result, have been fever free for 24 hours without fever-reducing medications, and symptoms have substantially improved or
    • It has been 10 days since symptom onset, they have been fever free for 24 hours without fever-reducing medications, and symptoms have substantially improved
  • Refrain from shaking hands.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Avoid those who are sick with respiratory symptoms.
  • Clean frequently touched surfaces.
  • Avoid touching your eyes, nose, and mouth.
  • Limit in-person meetings as well as off-site meetings. For all meetings with vendors and customers, utilize Microsoft Teams as much as possible.
  • Refrain from non-essential travel.
  • Report any health concern observed at job sites to the Human Resources and Safety departments, or anonymously using this form.
  • Report itineraries of personal travel plans using the Report Travel Form to evaluate return to work policies.
  • Report if you have traveled to any high-risk coronavirus areas, have had family members who have done so, and/or who have been in proximity to anyone suspected of having or confirmed with the virus within the last 14 days—Please consult your supervisor and Human Resources prior to returning to work. You may be required to quarantine.
  • Educate yourself.

Q: What if I don’t feel comfortable coming to work (even if my job is still operational?)
A: We want you to know that if you do not feel comfortable coming to work during this sensitive time, we completely understand. Please notify your supervisor; rest assured that you will receive no negative repercussions upon your return to work though.

Q: What if I need to come into the office to get something or talk to someone?
A: Call your project manager or supervisor prior. If you do come in, you will have to complete and sign a  COVID-19 Worksite Entry Attestation form prior to proceeding through the building. We have resources available to help you communicate with our team easier during this time. If you need help setting up a video conference, please contact Monica at mpoirier@midcityelectric.com, or 614-221-5153.

Q: I am a field employee and was told to take my tools home following each shift. Why?
A: We are taking this precaution should a job be shut down unexpectedly. We want to protect you, and we don’t want you to find yourselves unable to access your tools due to an unexpected shutdown.

Q: I have already completed the travel update and update contact information forms, however, I keep getting text notifications about it.
A. You can disregard reminder texts if you have already completed the forms. You only need to complete them once. Keep in mind that we are collecting this information from hundreds of employees, and are working to streamline the communication process. 

Q: I cannot report to work because I was either exposed to COVID-19, am undergoing testing for, or suspected to have, COVID-19, or am living with someone who is undergoing testing or tested positive for COVID-19. Am I eligible for any type of compensation while I am away from work?
A: Compensation is available if applicable to your situation. Learn more about that process.