COVID-19 FAQ’s

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Q: What are symptoms of COVID-19? 
A: Fever, cough, and shortness of breath. Read more details about symptoms and how to protect yourself at the CDC website.

Q: I have a cough, shortness of breath, fever, or other COVID-related symptoms. What should I do?
A: Do not come to work. Call your supervisor to inform them that you are sick. Following that, call your primary care doctor or the Ohio Department of Health Hotline at 1-833-427-5634 and ask them if you qualify for testing. If you do, follow their procedures to obtain that testing, and let your supervisor know immediately. If you do not qualify for testing, you need to stay home until you have been symptom-free for 24 hours without the use of symptom-reducing medications (ie. cough suppressant, fever reducer, ect.)

Q: What if I am undergoing testing for COVID-19?
A: Do not come to work, and call your supervisor immediately. Notify anyone who you have been in close contact with (within six feet as defined by the CDC), and quarantine yourself. Follow the direction of your healthcare provider as well.

Q: What steps is Mid-City taking to prevent further spread of this virus?
A: Mid-City has created an internal COVID-19 Team, and we are working diligently to ensure we are taking precautions per CDC Guidelines. This includes the following:

  • Stay home if you’re sick. Current CDC guidelines are that an employee must be free of fever (100.4°F or greater using an oral thermometer) and any other symptoms for at least 24 hours, without the use of fever-reducing or other symptom-altering medicines.
  • Refrain from shaking hands.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Avoid those who are sick with respiratory symptoms.
  • Clean frequently touched surfaces.
  • Avoid touching your eyes, nose, and mouth.
  • Limit in-person meetings as well as off-site meetings. For all meetings with vendors and customers, utilize Go-To Meeting as much as possible. Human Resources can provide you access to Go-To Meeting if needed.
  • Refrain from non-essential travel.
  • Report any health concern observed at job sites to the Human Resources and Safety departments.
  • Report itineraries of personal travel plans to the Human Resources Department prior to travel to evaluate return to work policies.
  • Report if you have traveled to any high-risk coronavirus areas, have had family members who have done so, and/or who have been in proximity to anyone suspected of having or confirmed with the virus within the last 14 days—Please consult your supervisor and Human Resources prior to returning to work. You may be required to self-isolate.
  • Educate yourself.

Q: What if I don’t feel comfortable coming to work (even if my job is still operational?)
A: We want you to know that if you do not feel comfortable coming to work during this sensitive time, we completely understand. Please notify your supervisor; rest assured that you will receive no negative repercussions upon your return to work though.

Q: Why is construction still operating when other businesses are shutting down?
A: We have been deemed an essential business per the state of Ohio, and because of that, jobsites are operational. You can learn more about the Shelter in Place order here.

Q: What if I need to come into the office to get something or talk to someone?
A: Call your project manager or supervisor prior. If you do come in, you will have to complete and sign a  COVID-19 Worksite Entry Attestation form prior to proceeding through the building. The majority of the office is now working remotely. We have resources available to help you communicate with our team easier during this time. If you need help setting up a video conference, please contact Monica at mpoirier@midcityelectric.com, or 614-221-5153.

Q: I am a field employee and was told to take my tools home following each shift. Why?
A: We are taking this precaution should a job be shut down unexpectedly. We want to protect you, and we don’t want you to find yourselves unable to access your tools due to an unexpected shutdown.

Q: I am an office employee and working from home. How long will I have to do that?
A. As of right now, we will definitely be working remotely through April 6th, however this situation continues to change. We will update the office on our expected remote-working timeline when we have more information from Governor Dewine.

Q: I have already completed the health screening, travel update, and update contact information form, however, I keep getting texts notifications about it.
A. You can disregard reminder texts if you have already completed the forms. You only need to complete them once. Keep in mind that we are collecting this information from hundreds of employees, and are working to streamline the communication process. 

Q: I cannot report to work because I was either exposed to COVID-19, am undergoing testing for, or suspected to have, COVID-19, or am living with someone who is undergoing testing or tested positive for COVID-19. Am I eligible for any type of compensation while I am away from work?
A: Compensation is available if applicable to your situation through FFCRA. Contact Sarah at slogar@midcityelectric.com to apply.